Eficienţa aplicării instrumentelor de calitate pentru asigurarea creşterii economice [Articol]

Abstract

This article proposes clear examples of quality improvement in economic using „7 tools of quality‖ [Q7] and „7 modern tools of management‖ [M7], their definitions and a presentation of their usefulness and of course their differences. A theoretical introduction demonstrates what these tools real represent following directly with examples, diagrams, graphics, pictures and pointing their advantages and disadvantages. The focal point of the paper consists in approaching the feat concept of using these tools in analyzing and solving the errors and in coordinating the continual efforts of the process of tools improvement in economic. The implementation of these tools of quality are based on a suitable planning and focused on new ideas in promoting a long-term effectiveness and satisfaction of customers.