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http://dspace.usarb.md:8080/jspui/handle/123456789/5138| Title: | Particularităţi ale managementului calităţii în dezvoltarea colecţiilor [Articol] |
| Other Titles: | Particularities of quality management in collection development |
| Authors: | Cristian, Elena |
| Keywords: | USARB Scientific Library collections quality quality management users collections development policy services SWOT analysis |
| Issue Date: | 2020 |
| Publisher: | Biblioteca Ştiinţifică USARB |
| Citation: | Cristian, Elena. Particularităţi ale managementului calităţii în dezvoltarea colecţiilor = Particularities of quality management in collection development / Elena Cristian // Confluenţe bibliologice : Rev. de biblioteconomie şi şt. informării. – 2020. – Nr 1-2(57-58). – P. 178-184. – ISSN 1857-0232. |
| Abstract: | The approach to quality management as a process involves research and development, evaluation based on a system of performance indicators, control, having as main vector the orientation towards satisfying the requirements of customers and other stakeholders. Continuous improvement of all systems and processes for the development of collections, using various methods, tools and techniques in order to ensure access to information. |
| URI: | http://dspace.usarb.md:8080/jspui/handle/123456789/5138 |
| Appears in Collections: | Articole |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Cristian_Particularitati.pdf | 339,87 kB | Adobe PDF |  View/Open |
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